Any questions?
Here are answers to the most frequently asked questions, sorted by topic.
Yours is not there? Then contact us - we're glad to help!
FAQ Security
- Geo-redundant replication of your virtual servers and data if required
- Secure site connection and remote access via VPN
- Network security guaranteed by Total Protect Firewall
- Endpoint security through Next Gen Protection
- Data storage and retrieval according to your specifications
- No transfer of data to third party companies or persons
FAQ Availability
- Different Internet providers (Init7, Swisscom, UPC, GlattNet)
- Synchronous gigabit connections
- Different electricity suppliers
- Hardware redundancy (emergency groups, servers, firewalls, switches, etc.)
- Monitoring and alerting
- System monitoring
- Temperature, humidity, water
- Video and motion detection
FAQ Exit-Strategy
- Export your dedicated virtual servers in OVF standard format to an external hard disk
- Export your e-mail accounts to PST files
- Secure deletion of your data from our systems