Any questions?


Here are answers to the most frequently asked questions, sorted by topic.
Yours is not there?  Then contact us - we're glad to help!

FAQ Security

  • Geo-redundant replication of your virtual servers and data if required
  • Secure site connection and remote access via VPN
  • Network security guaranteed by Total Protect Firewall
  • Endpoint security through Next Gen Protection
  • Data storage and retrieval according to your specifications
  • No transfer of data to third party companies or persons

FAQ Availability

  • Different Internet providers (Init7, Swisscom, UPC, GlattNet)
  • Synchronous gigabit connections
  • Different electricity suppliers
  • Hardware redundancy (emergency groups, servers, firewalls, switches, etc.)
  • Monitoring and alerting


    • System monitoring
    • Temperature, humidity, water
    • Video and motion detection

FAQ Exit-Strategy

  • Export your dedicated virtual servers in OVF standard format to an external hard disk
  • Export your e-mail accounts to PST files
  • Secure deletion of your data from our systems

"We are very happy with the move of our IT to the netwolk swiss cloud. Consulting, implementation and support is qualified, fast and professional. They know what they are doing at netwolk"

Stephan Werder, CEO, Dukas